Your memories are the most personal thing you could hand to software. Here is exactly how we treat them — in plain words, because a privacy page you can’t read isn’t a promise at all.
The short version: on the free tier, your memory library lives on your device — never on our servers. Chats with your Librarian are processed in the moment and never kept. On paid tiers, your memories are stored encrypted on our servers so your Librarian can keep them for you. Sharing only ever happens as a snapshot you approve. You can export everything, anytime, on every tier.
Free memories are files on your iPhone, iPad and Mac. (Syncing them between your devices through your own iCloud account is coming soon.) Your memory library does not pass through our servers. We couldn’t read it if we wanted to — there is nothing of yours stored here to read.
One honest exception, on every tier: chat with your Librarian and your messages — along with the small summaries of titles and previews it needs for context — do travel to our API to be answered. Processed in the moment, never kept.
aMemory+ and aMemory Studio keep a copy of your memories on our servers, so your Librarian can back them up, sync them, and answer you from anywhere. That copy is encrypted at rest on our infrastructure.
We want to be precise about one thing: this is not yet end-to-end encryption. Our systems can technically access stored memories in order to do their job — that’s what lets your Librarian search and keep them. We treat that access as a responsibility: it happens only to serve you, never for advertising, never for training anyone else’s models, and never for sale. When end-to-end options ship, this page will say so plainly.
aMemory works without an account. Creating one — with Sign in with Apple or an email code — is what turns on your Librarian allowance and, on paid tiers, your cloud library. When you do, here is the whole record we keep about you: the identifier Apple gives us for your account (never your Apple password), the email you chose to share (which may be Apple’s private-relay address), the names of the devices you’ve signed in on (“Sam’s iPhone”) and the sign-in tokens that keep them signed in, your subscription state, and a simple count of your Librarian chats — that count is how the daily allowance works. Not in that record: your memories. On the free tier your library stays on your device whether or not you sign in.
Deleting your account deletes that record, signs out every device, and — on paid tiers — deletes your cloud library. Until the in-app delete button ships, write to hello@amemory.co and we’ll do it promptly; the export in your hands is the copy that remains.
Nothing you keep is visible to anyone else unless you explicitly share it. When you do share a memory, the person you share with sees the moment you shared — never your ongoing edits. Every shared page carries a link to report content.
When you talk with your Librarian, your words are turned into the memory you asked for. The audio itself is not kept beyond the conversation. What remains afterwards is the memory text and anything you asked to attach — nothing else.
Photos, recordings and other media enter a memory only when you ask — the ask is the consent. On the free tier they stay in your own storage; on paid tiers they’re stored encrypted alongside your memories, counted against your plan’s space.
Your memories are yours, so soon you’ll be able to let AI assistants you already use — ChatGPT, Claude, Grok and others — read them, or add to them, if you choose. Every connection is one you explicitly approve, scoped to exactly what you allow, listed in the app, and revocable with one tap. Two honest things to know: we never connect an AI to your memories ourselves — only you can — and when you do, whatever that assistant sees is handled under its privacy terms, not ours. Choose assistants you trust.
Your memories are plain, portable pages. Export all of them, anytime, on every tier. If you delete your account, your memories are deleted from our servers — the export in your hands is the copy that remains.
Write to hello@amemory.co. A person will answer.
Last updated July 2026 · This page will grow as the product does; the promises above only get stronger.
